Case study · In development

A till that keeps selling when the internet dies.

Richie Retail is an offline-first point of sale built for real shops in real conditions: installable on PC and phone, with a live cart, barcode scanning, printed receipts and automatic sync when the connection returns.

TypePoint of sale (POS)
PlatformPC + Phone, installable
Core ideaOffline-first, auto-sync
StatusIn development
The problem

Shops cannot stop selling because the internet stopped.

Most point-of-sale software assumes a connection. In practice, connections drop, and a till that freezes at the counter is a queue, a lost sale and an angry customer. The business need was simple: selling must keep working, no matter what the network is doing.

  • Sales that must continue during outages, not pause
  • One product that works on the counter PC and on a phone in the aisle
  • No dependency on a permanent connection to take money
  • Data that reconciles cleanly once the connection comes back
Offline-first point of sale till with a live cart, running total and quick product search
Screens from the working application.
The approach

Build the offline path as the main path.

Offline was not treated as an error case to handle. It was designed as the normal case, with the connection as a bonus.

Sells without a connection

The till takes payment and records the sale locally, then syncs when the network returns. Selling never waits on the internet.

Installable on PC and phone

One product the shop can install, not a website the staff have to hope loads.

Live cart and fast search

Barcode scanning and quick product lookup so a queue keeps moving at the counter.

Printed receipts

A customer still walks out with proof of purchase, online or offline.

Inventory that stays honest

Every sale reduces stock, so the count reflects reality rather than an afterthought.

Clean reconciliation

Once the connection returns, local sales sync and reconcile without double-counting.

Point of sale dashboard showing sales overview and key figures
Screens from the working application.
What was built

A shop-ready product, not a demo.

The screen below is the owner's view: what sold, what is left, and where the day stands. The same system sits behind the counter on the till.

  • Till with live cart, quick search and barcode scanning
  • Product and stock management that updates as sales happen
  • Sales history the owner can review, not a paper book
  • Installable application for PC and phone
Live cart screen of the point of sale
Live cart at the till.
Sales history screen listing past transactions
Sales history the owner can review.
A note on honesty

What these screens show.

These screens are captured from the working application. Richie Retail is currently in development: it runs and is being refined, and is not presented here as a finished, deployed client installation. We would rather show you something real and current than a polished mock-up.

Next

Want a till that survives a bad connection?

Tell us how your shop sells today. We will show you what it looks like running offline-first.

← All work